General Terms/Conditions for all Tours & Shuttle Services

  • All tours are private. Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  

  • Cost is (stated) for adults and 50% off for children age 6-17 (age 5 and under is free) after the minimum charge requirement is met.  Senior discount - 15% off + a discount on admission fees (Portland city tour only) after the minimum charge requirement is met.  To receive any discount, 'condition' must be mentioned to the reservation agent at tour booking.

  • Driver gratuity of 15-20% NOT INCLUDED with the purchase of service and is appreciated. Your driver works hard to ensure your time is safe, timely and fun. My Chauffeur drivers truly appreciate any gratuity you wish to extend to them for a job-well-done. For some trips, there is a 20% service fee (driver gratuity) based on the base fare, stop time, and wait time automatically included. Holiday surcharges may also apply.  These services and/or charges will be itemized on your reservation confirmation and invoice statement. 

  • Cancellation Policies Apply.  See the Service Order Agreement under Cancellation Policy.

  • Tours are offered year 'round and comes with our standard 'partial' tour guide' and concierge service unless otherwise noted or requested.  A dedicated full tour guide may be available for groups of 9 or more, on request (additional charge applies). 

  • We are proud to offer catered picnic lunch services with any of our excursions. Enjoy appetizers and a gourmet picnic lunch during your tour (Lunch is at additional cost).   

  • Up to 6% gas surcharge and 3% cash discount applies unless otherwise noted.  Last-Minute specials are for new reservations only.

  • The P/U location may be anywhere within the Portland metro area for full-service advanced booked tours at no additional cost.  For 'Recession Tours' and last-minute-specials; your P/U location may be anywhere within downtown Portland at no additional cost.  Pickup locations outside of DT Portland may be at additional cost. 

  • Any stated discounts cannot be combined with any other discounts, special offers or reduced rates.

  • 2 adult min. cost to advance book; otherwise Last Minute Specials may apply. 

  • We accept cash or credit cards; your credit card information is required to book.

  • All tours may be able to be customized, please inquire.  A customized tour, where additional time is required, is an additional charge.

  • Be prepared for inclement weather (rain, snow, cold, etc.)

  • A Trailhead Release Agreement may apply for the Columbia River Gorge tour, Mt. Hood tour or the Oregon Coast tour.

  • LAST-MINUTE-SPECIAL TERMS

TOUR SPECIFIC TERMS OF USE:

PORTLAND CITY TOUR TERMS - All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 4 hours.  Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request.  Admission fees apply of approx. $18 per adult, unless your tour is customized to include anything other than our 2 standard stops at the Japanese Gardens and Pittock Mansion, in which case the cost will be customized also.   GOURMET PICNIC LUNCH: We are proud to offer a Portland City Tour Gourmet Picnic Lunch ($12 pp); which may be ordered at tour booking or at the start of your tour.  This would be the perfect complement to your tour, while you enjoy the view of Portland.  30 minutes are added to your tour if you order a picnic lunch, not guaranteed.

COLUMBIA R. GORGE TOUR TERMS- All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 4 hours. Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.  30 minutes are added to your tour if you order a picnic lunch, not guaranteed. TERMS:  A Trailhead Release Agreement may apply.  Tours may be able to be customized, please inquire, and are approximately 4 hours long.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours.  Maximum 94 persons.

MT. HOOD TOUR TERMS- All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 9 hours.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours. Tour is offered spring through autumn. Hourly charges begin at 9 hours into the tour.  Maximum 94 persons. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.  A Trailhead Release Agreement may apply.  Group adjustments to the tour itinerary may be possible.  Pickup location costs or other costs may apply.   When winter conditions exist, the pricing for the Mt. Hood Winter Excursion applies. Some restrictions and cost differences may apply during the winter months.  Call to inquire. Tours where the pick-up is in the Columbia River Gorge are approximately 7 hours long, and may include a pick-up location charge if east of Hood River; hourly charges begin at 7.5 hours into the tour. $9-15 pp applies for the magic mile chairlift ride.  Operates Sat. - Sun 11-2:30, weather permitting.   'Recession Limo' pricing is available for this tour; please inquire.

MT. HOOD WINTER EXCURSION TERMS: All services are private.  Your service is scheduled as a private service; however, a private service is not guaranteed.  In the event of your service becoming a mixed-group service, you will be notified ahead of time and your cancellation policy will become void. Point to Point Shuttle Transportation Only.  Service comes with our Standard Partial Tour Guide (Mt. Hood tour only).  For a concierge service at Timberline Lodge: add $25/hour + $15 for the Magic Mile chairlift while at the lodge.  Other guide/concierge options are available; please inquire.  Pickup times from 9:01PM-6:59AM; add $25 per vehicle.  Vehicle hourly rate wait time charges apply 15 minutes from your scheduled pickup time.  Service includes a dedicated driver & limo ready to depart from Portland and Mt. Hood at your desired scheduled time and a pickup location anywhere in downtown Portland.  Additional costs may apply each way for pickup locations outside of downtown and within or out of the Portland Metro area.   Additional costs may apply for more than 1 Mt. Hood destination or for a dedicated hourly service.  Coffee and/or hot chocolate beverages are available on request.  Alcoholic beverages (customer supplied) are permitted of persons age 21 or over. Call us for details at 503 969 4370 / 877 692 4283.  Rates apply Nov. 1 - Mar. 31, or when winter road conditions exist.  We offer professional, CDL safety certified chauffeurs.  Other terms may apply.  Hourly rates are available.  See My Chauffeur Vehicles.

OREGON COAST TOUR TERMS:  All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 9 hours. Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.   TERMS:  A Trailhead Release Agreement may apply.  Tour may be able to be customized, please inquire, and are approximately 9 hours long.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours.  Maximum 94 persons.


* TRAILHEAD RELEASE AGREEMENT: Some of our tours are in the near vicinity of waterfalls, steep cliffs, vehicle traffic and other hazards along the stops on the tours.  Therefore, care should be taken, especially for children,  when near or crossing highways or getting to the viewing areas of the tours, or at any other location on our tour. While we consider our tours to be completely safe; in wilderness areas such as the Columbia River Gorge, Mt. Hood or the Oregon Coast, possible wilderness dangers are always present.  If you plan on hiking on any trails, a Trailhead Release Agreement form will be required for your tour.  Our employees will not accompany your group on the hike.  In fact, our tour ends at the trailhead, and begins again at the trailhead on your return.  Optional hikes are not recommended for children or pets.   Though most trails are continually within earshot of running water, you should plan on carrying your own supply for longer hikes. Some cliff sections (on certain hikes) are extremely exposed, so anyone subject to vertigo should proceed carefully, and turn back if the first set of cliffs are uncomfortable... they may only get higher, and more exposed!  On most available hikes, the elevation gains are modest, with gradual climbs spread throughout the hike. However, the trail surfaces are often rocky and uneven, and anything less than a good pair of hiking shoes or boots is not adequate. Also keep in mind that the Columbia Gorge is home to poison oak and other poisonous plants, and they grow along some trails. If you're susceptible to it, keep an eye out in sunny, open cliff-tops and open oak forests. Long pants are a good idea is you're particularly sensitive.

VEHICLES:

  • 14 pass Limo bus -- seats 14 persons comfortably; 14 person max. capacity. Enough storage space for 14 pair skis/snowboards and belongings for 14.  See vehicles for vehicle capacity and description. We also offer service for larger groups and corporate events.  Our concierge service for large groups or corporate events is limited to transportation, lodging (if applicable), dining, ski rental and lift ticket purchases.   Advance reservation suggested.  Call us for pricing and details. Additional vehicle hourly charges apply at Mt. Hood after 9 hours.

           
 

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