General Terms/Conditions for all Tours, Shuttle & Limo Services

  • All tours are private. Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  

  • Cost is (stated) for adults and 50% off for children age 6-17 (age 5 and under is free) after the minimum charge requirement is met.  Senior discount - 15% off + a discount on admission fees (Portland city tour only) after the minimum charge requirement is met.  To receive any discount, 'condition' must be mentioned to the reservation agent at tour booking.

  • Driver gratuity of 15-20% NOT INCLUDED with the purchase of service (unless otherwise noted) and is appreciated. Your driver works hard to ensure your time is safe, timely and fun. My Chauffeur drivers truly appreciate any gratuity you wish to extend to them for a job-well-done. For some trips, there is a 20% service fee (driver gratuity) based on the base fare, stop time, and wait time automatically included. Holiday surcharges may also apply.  These services and/or charges will be itemized on your reservation confirmation and invoice statement. 

  • Cancellation Policies Apply.  See the Service Order Agreement under Cancellation Policy.

  • Full-Service Tours are offered year 'round and comes with our standard 'partial' tour guide' and tour/lunch concierge service unless otherwise noted or requested.  A dedicated full tour guide may be available for groups of 9 or more, on request (additional charge applies). 

  • 'Recession Tour' hourly rate tours are offered year 'round and do not come with a guide or tour/lunch concierge service. This tour option is vehicle/driver only. You must plan your own tour or service and tell your driver where to go.

  • We are proud to offer catered picnic lunch services with any of our excursions. Enjoy appetizers and a gourmet picnic lunch during your tour (Lunch is at additional cost).   

  • Up to 6% gas surcharge and 3% cash discount applies unless otherwise noted.  Last-Minute specials are for new reservations only.

  • Any stated discounts cannot be combined with any other discounts, special offers or reduced rates.

  • We accept cash or credit cards; your credit card information is required to book.

  • All tours may be able to be customized, please inquire.  A customized tour, where additional time is required, is an additional charge.

  • Be prepared for inclement weather (rain, snow, cold, etc.)

  • A Trailhead Release Agreement may apply for the Columbia River Gorge tour, Mt. Hood tour or the Oregon Coast tour.

TOUR SPECIFIC TERMS OF USE:

Tours:

Limo Service


PORTLAND CITY TOUR TERMS - All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 4½ hours.  Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request.  Admission fees apply of approx. $18 per adult, unless your tour is customized to include anything other than our 2 standard stops at the Japanese Gardens and Pittock Mansion, in which case the cost will be customized also.   GOURMET PICNIC LUNCH: We are proud to offer a Portland City Tour Gourmet Picnic Lunch ($12 pp); which may be ordered at tour booking or at the start of your tour.  This would be the perfect complement to your tour, while you enjoy the view of Portland.  30 minutes are added to your tour if you order a picnic lunch, not guaranteed.

COLUMBIA R. GORGE TOUR TERMS- All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 4½ hours. Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.  30 minutes are added to your tour if you order a picnic lunch, not guaranteed. TERMS:  A Trailhead Release Agreement may apply.  Tours may be able to be customized, please inquire, and are approximately 4 hours long.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours.  Maximum 94 persons.

MT. HOOD TOUR TERMS- All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 9 hours.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours. Tour is offered spring through autumn. Hourly charges begin at 9 hours into the tour.  Maximum 94 persons. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.  A Trailhead Release Agreement may apply.  Group adjustments to the tour itinerary may be possible.  Pickup location costs or other costs may apply.   When winter conditions exist, the pricing for the Mt. Hood Winter Excursion applies. Some restrictions and cost differences may apply during the winter months.  Call to inquire. Tours where the pick-up is in the Columbia River Gorge are approximately 7 hours long, and may include a pick-up location charge if east of Hood River; hourly charges begin at 7.5 hours into the tour. $9-15 pp applies for the magic mile chairlift ride.  Operates Sat. - Sun 11-2:30, weather permitting.   'Recession Limo' pricing is available for this tour; please inquire.

MT. HOOD WINTER EXCURSION TERMS: All services are private.  Your service is scheduled as a private service; however, a private service is not guaranteed.  In the event of your service becoming a mixed-group service, you will be notified ahead of time and your cancellation policy will become void. Point to Point Shuttle Transportation Only.  Service comes with our Standard Partial Tour Guide (Mt. Hood tour only).  For a concierge service at Timberline Lodge: add $25/hour + $15 for the Magic Mile chairlift while at the lodge.  Other guide/concierge options are available; please inquire.  Pickup times from 9:01PM-6:59AM; add $25 per vehicle.  Vehicle hourly rate wait time charges apply 15 minutes from your scheduled pickup time.  Service includes a dedicated driver & limo ready to depart from Portland and Mt. Hood at your desired scheduled time and a pickup location anywhere in downtown Portland.  Additional costs may apply each way for pickup locations outside of downtown and within or out of the Portland Metro area.   Additional costs may apply for more than 1 Mt. Hood destination or for a dedicated hourly service.  Coffee and/or hot chocolate beverages are available on request.  Alcoholic beverages (customer supplied) are permitted of persons age 21 or over. Call us for details at 503 969 4370 / 877 692 4283.  Rates apply Nov. 1 - Mar. 31, or when winter road conditions exist.  We offer professional, CDL safety certified chauffeurs.  Other terms may apply.  Hourly rates are available.  See My Chauffeur Vehicles.

OREGON COAST TOUR TERMS:  All tours are private.  Your tour is scheduled as a private tour; however, a private tour is not guaranteed.  In the event of your tour becoming a mixed-group tour, you will be notified ahead of time and your cancellation policy will become void.  Quoted rate is valid for up to 9½ hours. Your tour may require a 9:30AM or 2:30PM tour pickup time unless you are combining your tour with another tour, or a custom pickup time on request. GOURMET PICNIC LUNCH: We are proud to offer a Columbia River Gorge Tour Gourmet Picnic Lunch ($15 pp); which may be ordered at tour booking (advance order required).  This would be the perfect complement to your tour, while you enjoy the view of Portland.   TERMS:  A Trailhead Release Agreement may apply.  Tour may be able to be customized, please inquire, and are approximately 9 hours long.  Be prepared for inclement weather (rain, snow, cold, etc.) during winter time tours.  Maximum 94 persons.


* TRAILHEAD RELEASE AGREEMENT: Some of our tours are in the near vicinity of waterfalls, steep cliffs, vehicle traffic and other hazards along the stops on the tours.  Therefore, care should be taken, especially for children,  when near or crossing highways or getting to the viewing areas of the tours, or at any other location on our tour. While we consider our tours to be completely safe; in wilderness areas such as the Columbia River Gorge, Mt. Hood or the Oregon Coast, possible wilderness dangers are always present.  If you plan on hiking on any trails, a Trailhead Release Agreement form will be required for your tour.  Our employees will not accompany your group on the hike.  In fact, our tour ends at the trailhead, and begins again at the trailhead on your return.  Optional hikes are not recommended for children or pets.   Though most trails are continually within earshot of running water, you should plan on carrying your own supply for longer hikes. Some cliff sections (on certain hikes) are extremely exposed, so anyone subject to vertigo should proceed carefully, and turn back if the first set of cliffs are uncomfortable... they may only get higher, and more exposed!  On most available hikes, the elevation gains are modest, with gradual climbs spread throughout the hike. However, the trail surfaces are often rocky and uneven, and anything less than a good pair of hiking shoes or boots is not adequate. Also keep in mind that the Columbia Gorge is home to poison oak and other poisonous plants, and they grow along some trails. If you're susceptible to it, keep an eye out in sunny, open cliff-tops and open oak forests. Long pants are a good idea is you're particularly sensitive.

VEHICLES:

  • 14 pass Limo bus -- seats 14 persons comfortably; 14 person max. capacity. Enough storage space for 14 pair skis/snowboards and belongings for 14.  See vehicles for vehicle capacity and description. We also offer service for larger groups and corporate events.  Our concierge service for large groups or corporate events is limited to transportation, lodging (if applicable), dining, ski rental and lift ticket purchases.   Advance reservation suggested.  Call us for pricing and details. Additional vehicle hourly charges apply at Mt. Hood after 9 hours.


LIMO SERVICE TERMS OF USE:

  • MY CHAUFFEUR ENDEAVORS TO MAINTAIN THE PUBLISHED ON-LINE RATES & ARE DEEMED ACCURATE BUT PUBLISHED ON-LINE RATES ARE NOT GUARANTEED UNTIL CONFIRMED.

  • PICKUP/DROP-OFF LOCATION CHARGES: A pickup/drop-off location charge may apply outside of DT Portland or PDX airport.  A My Chauffeur "garage to garage" charge applies, with 10-15 minutes grace period each way.  The hourly service applies at 15 minutes (10 minutes for limo bus) from our garage to your pick-up location and from your drop-off location. This charge is itemized on your confirmation, or inquire about your specific liability. Proms require customized pricing. a 6 hour minimum (see Prom Rates).

  • VIEW OUR CANCELLATION POLICY.

  • CASH PAYMENTS - If you are planning on paying cash, your valid credit card # may still be required to secure your reservation.  We typically authorize your credit card full balance due $ amount approximately 24 hours before your reservation pickup time.  If we are not able to authorize your reservation by credit card for any reason, a reservation cancellation will occur with no refunds. The cash discount may not be available for all reservations and are not guaranteed until confirmed by contract.

  • DISCOUNTS MAY APPLY:

    • 3% CASH DISCOUNT: Exact change is required as your driver carries no change.

    • 1st-time user - $10 Instant Coupon; code: 1st-time$10. New reservations only please.

    • Vantage Club discount = 15% off.  (This discount may not be combined with any other discount). See additional costs below.

    (10% max. discount below; 10% discount cannot be combined with any other special rates, coupons, discounts or promotions)

    • Students (10%; Families with students excluded; I.D. required from purchaser; code: Student10%)

    • Seniors (10%; 65 & over, I.D. required from purchaser; code: Senior10%)

    • Military/Ex-military (10%; Families with military excluded; I.D. required from purchaser; code: Military10%)

    Special Rates rates cannot be combined with any coupons, discounts, promotions or special rates.

  • ADDITIONAL COSTS MAY APPLY:

    • PEAK TRAFFIC TIMES - - MY CHAUFFEUR RESERVES THE RIGHT TO CHARGE UP TO 35% ADDITIONAL FOR PICKUPS BETWEEN 6-9AM & 3-7PM Monday-Friday (scheduled pickup time or actual PDX landing time). This additional fee covers approx. ½ of the additional driver/vehicle expense and gas.

    • Weekend evenings (Friday & Saturday) - after 6PM may require a minimum charge of $250.00 total for all vehicles.

    • Pickups at or after 10pm—custom rates may apply. Custom rates may apply at 10pm or at any time depending on chauffeur availability/vehicle availability/season/time of day or night/reservation, less than 3 hours of service or other factors.

    • Saturday's April through November - 9AM-6PM $60/hour minimum CC or cash and 5 hour minimum may apply; 6PM-12AM $70/hour min. CC or cash.

    • Major holidays may have customized pricing or require a 20% surcharge.

    • CHAUFFEUR GRATUITY: An automatic chauffeur gratuity applies for 5pm or later reservations and may apply on any reservation if stated. An automatic chauffeur gratuity does not apply unless specifically stated on your price quote. With credit card payments and when an automatic chauffeur gratuity is not already included in Pricing; an automatic 20% driver gratuity will apply for the following circumstances, signifying a ‘no-signature account’:

      • The credit card is not available for imprint or processing.

      • The Customer requests that My Chauffeur process the payment without credit card present.

      • The Payee (credit card holder) is not present.

      • Payee requests a custom gratuity amount.

  • CUSTOM RATES - Quoted rates are not guaranteed until confirmed.  CUSTOM RATES may apply 10pm or later or at any other time.

  • Hourly charges are charged in 'by minute' increments and are rounded to the nearest one dollar.  Please inquire about your specific rate.

  • VEHICLES: All of our vehicles are clean, not smoked in & well maintained. If a private ride is desired you should order the stretch limo.  With 4 adults, we recommend the Lexus sedan or for additional comfort, the stretch limo.  For vehicle details, see Vehicles.

  • 1 Hour Rates: Service up to 1 hour within the Portland Metro. Area, and applies to non-airport pickups.  Vehicle hourly rate applies after 1 hour or if the pickup location is outside the Metro Area.  For PDX airport pickups, see Airport Service.

  • Hourly, Daily or Weekly Rates: All itineraries must allow the driver and the Company to comply with all Federal, State and local regulations or ordinances. Drivers are limited to: a) 15 consecutive hours on duty in any one day (including ½ hour driver preparation; and b) of this 15 hours, a maximum of 10 hours may be actual driving hours. If your itinerary requires the use of more than one driver, either the price of the charter will be adjusted or the itinerary must be changed to allow for only one driver. Upon reaching your destination, if the drivers’ total on-duty hours have used, the driver must have a minimum of 8 hours off-duty. The Customer is responsible for the driver(s) overnight room accommodations, unless you and the Company have agreed in advance that the Company will provide the driver’s room and bill you for the charges.

  • Rate exceptions: customized rates or discounts may apply on prom evenings (Saturday nights; late April through May), and the Memorial Day/Thanksgiving Day weekends.

  • ON-LINE PRICING HOURLY SPECIALS: (PORTLAND METRO AREA)

    • M-F 8AM-6PM Hourly Multi-Day Rate ON-LINE Special. (ENTER CODE: M-F-MULTI-DAY-SPECIAL)

    • Up to 8 hours ON-LINE SPECIAL - Buy 7 hours, get 1 free (6AM-6PM DAILY-SCHEDULED RESERVATION MUST BE COMPLETED BY 6PM. ENTER CODE: HOURLY-7HOURS-1FREE).

    • Up to 12 hours - Buy 10 hours, get 2 free.

    • Up to 15 hours - Buy 12 hours, get 3 free.

    • Weekly Rates - Purchase 4 12 or 15 hour days/get up to 1 day free of equal or lesser value on consecutive days. Purchase 5 12 or 15 hour days/get up to 2 days free of equal or lesser value on consecutive days.

    Above rates cannot be combined with the M-F 8AM-6PM Hourly Multi-Day Rate Specials or any other discounts, coupons, special rates or promotions...

 

           
 

Company Info./ Misc.

Company Info./ Misc. (cont.)

Service Options

Tours & Other Services

 

Book / Contact

Quick Quote

Rates

Tour Directory

 

Memberships / Links

Cancellation/Refunds

Red Hot Deals

Tours (Intro.)

 

Blog/Events

Travel Center

Reservations

Tour Pricing

 

About Us - Why Take My Chauffeur?

Terms/ Conditions

Faq's

Wine Tours

 

My Chauffeur Story

FOOD

Limo Service

 

Referrals

Meet Our Team

Concierge

Airport Service

 

Testimonials/ Reviews

Vantage Club

Wintertime Touring

Tour Guide Options

 

Employment

ORDER BROCHURE

Multi-Day Touring

Special Requests

 

Privacy Policy

3rd Party Disclaimer

Legal Info.

Site Map

  VISA AMEX DISCOVER MASTER CARD  
 

My Chauffeur Office Hours - Daily 7am - 9pm (Pacific Time)

 

 

 

The entirety of this site is protected by Copyright: 1998-2017 My Chauffeur TM, My Chauffeur Wine Tours TM,, WineTourOregon.com TM ,  RecessionWineTour.com TM , WineTourPortlandTV TM & GrapeXpress.com TM & 'Now tread we a measure with My Chauffeur! TM. All Rights Reserved.